Privacy Policy

Last updated: January 2026

Reachout to Africa UK (“we”, “us”, or “our”) is a registered charity in England and Wales (Registered Charity Number:1215601). We are committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or support our charity.

1. Who We Are

For the purposes of data protection law, Reachout to Africa UK is the data controller.

Contact details:
Email: info@reachout2africauk.com
Address: 6 Sedgemoor Close, Stratford-Upon-Avon, CV37 7RY

2. What Information We Collect

We may collect the following personal information:

Name and contact details (such as email address or postal address)
Donation information (including Gift Aid declarations where applicable)
Information you provide when contacting us or signing up for updates
Basic technical information such as IP address, browser type, and website usage data

We only collect information that is necessary for our charitable activities.

3. How We Use Your Information

We use your personal information to:

Process donations and manage Gift Aid claims
Communicate with you about our work, events, or fundraising (where you have agreed)
Respond to enquiries or requests
Improve our website and services
Meet legal and regulatory obligations

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Consent – where you have actively agreed (e.g. receiving newsletters)
Legitimate interests – to operate and improve our charity
Legal obligation – such as charity and tax law requirements
Contract – where processing is necessary to fulfil a donation or request

5. Donations and Payments

Online donations are processed securely by trusted third‑party payment providers. We do not store your full debit or credit card details.

6. Sharing Your Information

We do not sell or share your data for marketing purposes.

We may share your information only with:

Trusted service providers (such as email platforms or donation processors)
HMRC for Gift Aid purposes
Regulators or authorities where required by law

All third parties are required to keep your information secure and confidential.

7. Cookies

Our website uses cookies to:

Ensure the site works properly
Understand how visitors use our website

You can manage or disable cookies through your browser settings.

8. How Long We Keep Your Information

We keep personal information only for as long as necessary:

Donation and Gift Aid records are retained in line with HMRC requirements
Contact and communication records are reviewed regularly and deleted when no longer needed

9. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data in certain circumstances
Withdraw consent at any time
Object to or restrict certain types of processing

To exercise these rights, please contact us using the details above.

10. Complaints

If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk
Helpline: 0303 123 1113

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.